ICP gives carriers control over interconnect voice operations. It centralizes and automates vendor management, routing, pricing, finance, fraud detection and reporting, with real-time, no-loss least cost and quality based routing at the center.
A least-cost table built this morning is wrong by the afternoon. Vendor quality shifts, rates change and calls keep flowing to routes that now lose money.
Every vendor sends its own format, by email, on its own schedule. Re-keying them into spreadsheets is slow, and one missed change becomes a negative-margin route.
When fraud and bad traffic show up in the monthly numbers, the cost has already been carried. The loss has to be stopped at the edge, call by call.
"Routing is no longer a provisioning task - it is a continuous optimization problem. Prevent loss before it occurs, not after reconciliation."
GCS, Why Modern Telecom Carriers Need a Fully Automated, Intelligent Interconnect Platform
Your SBCs and switches carry the media. ICP answers the signaling: ICP-Route returns a routing decision for each call request, ICP-Rate rates and bills the record, and the platform checks it for fraud and reports on it. Commercial and operational functions share one set of data, from vendor rate sheet to invoice.
Every call rated, billed and settled on the data that routed it.
The commercial module of ICP: vendor rates and customer pricing, real-time CDR rating, invoicing and settlement, credit and assurance.
GCS defines the scope of the platform by the problem domains of a carrier's interconnect operation. On the commercial side each one feeds the next: carrier management feeds rate management, which feeds CDR processing, invoicing and credit, then finance integration.
More than 20 levers, decided call by call.
ICP-Route is the routing module of ICP. Its engine was built from scratch and patented in 2012 as a system and method for dynamic call routing. It weighs cost, quality, margin and commercial commitments for each call. GCS calls least cost routing an outdated term: the engine routes on far more than cost.
Twelve of the more than 20 routing levers in ICP-Route:
Traditional least cost routing, the starting point for every other lever.
Automated quality management on ABR, ALOC, ASR and NER, in real time.
No-loss routing that protects the margin on every call.
Route toward revenue goals when volume matters more than unit cost.
Different routing for different products and the service levels you sell.
Honor commitments to bi-lat and swap partners while the rest stays optimized.
Routing that respects vendor and customer credit positions.
Origination based routing and rating, including the Euro zone.
Route on the service provider ID behind the dialed number.
U.S. domestic routing and rating on ported numbers and local calling areas.
Blend short duration calls so they do not penalize your vendor relationships.
Your own rules, layered on top, for the cases only your team knows about.
Automated failover and quality monitoring run alongside every lever, so a route that degrades stops receiving traffic without anyone rewriting a table.
An early design choice at GCS was to build the routing solution around dial codes. Routing decisions are made at the dial-code level, for international and U.S. domestic calls alike, and with A-number routing the engine looks at the dial code the call comes from as well as the one it is going to.
That is what lets ICP control routing at the most granular level available, across these routing types:
Figures as published by GCS in its newsroom.
The same platform and the same routing engine, deployed the way your network and your finance team prefer.
Install the Interconnect Command Platform alongside your own switches and SBCs, with your engineers in control of the environment.
No complex installations, costly hardware, servers or infrastructure required. Flexible licensing and usage-based pricing that grows with your traffic.
iRAS and Intelligent Edge complete the four modules; CoreVoice Cloud and the data services are options on the same platform.
Automates every step of vendor rate management - ingesting, analyzing and transforming rate sheets for your routing and rating engines - and aligns new vendor rates with customer pricing.
Learn more about iRASThe edge load balancer (ELB). Working with the routing policy engine, it sends each call type to the right switch and SBC ports; the Network Defender option keeps fraud, robocalls and attacks out.
Learn more about Intelligent EdgeThe full GCS portfolio hosted in GCS data centers and powered by the patented routing engine, with usage-based pricing and no hardware, servers or installation on your side.
Learn more about CoreVoice CloudValidated third-party number data built into real-time routing: portability, local calling areas, toll-free and Do Not Originate, sourced from Neustar, iconectiv and Somos.
Learn more about IDSBring your vendors, destinations and the rules you run today. We will show where ICP fits, what it replaces and what a move would take. Engineers join the call.
