We’ve all been there, right? Just when we think we have things all locked down and things are running “smoothly” in our interconnect voice operations, we discover there was some underlying, unnoticed problem that is starting to wreak havoc on our network, our margins, our finance, our sales, etc. It’s like a headache that is constantly recurring. Maybe it was a problem with routing and the way calls were not going to their desired terminating supplier. Maybe it was a dispute filed by your customer because they weren’t expecting the per minute rate for a destination to increase. Maybe it was the A# routing/rating issue that is causing so many problems. Maybe it was your credit limit feature not working and now an originator has exceeded their allowable limit and you are concerned about their payment. Maybe it’s all of the above or something else entirely. That’s the problem with interconnect voice. It’s so expansive, it can give you a headache just thinking about everything that you need to concern yourself with in order to just avoid the surprises, let alone, make it function properly.
Wouldn’t it be great if we were able get a couple of “aspirin” and make these headaches go away? Actually, it would be ideal if we could take aspirin that would make the headaches of interconnect voice go away permanently! Well, there is an “aspirin like” solution...it’s called Next Gen Interconnect voice management OSS & BSS.
These platforms are the elixir to the headaches that interconnect voice seems to cause carriers every day. Here at GCS, we offer our Interconnect Command Platform (ICP), as our Next Gen Interconnect Voice Management Platform offering. It is designed specifically to address most, if not all, of the challenges that interconnect voice presents on a daily, weekly, or monthly basis to carriers. Everything from routing, rating, reporting, invoicing, credit management, supplier management, carrier management, rate addendum processing, alarming, quality management. You name it, and our solution provides you ways to manage it, and it does it in a scalable and reliable fashion.
So, we not only solve the pain of the immediate headache, we try to solve it permanently. That’s why, if you are a carrier and you don’t have a Next Gen interconnect voice OSS & BSS platform, you are living with “pain & discomfort” that you simply don’t have to. You don’t have to put up with “Least Cost Routing” limitations. You don’t have to put up with changing rates once a day or once a week or on weekends. You don’t have to deal with the headache of new rates and new breakouts. You don’t have to deal with the pain of getting access to reports of traffic performance from the last day or last hour! Nope, all of those unpleasantries and discomforts are wiped away through next gen OSS & BSS solutions for interconnect voice.
So, don’t delay.
Skip the doctor...call GCS instead and get permanent relief for your “Interconnect Voice” headaches.