Maximizing the value we deliver


GCS is constantly in pursuit of a goal that may be hard to achieve, but we press on. We are talking about, Maximizing the value we deliver to our customers. The interconnect voice world is a highly competitive, complex, fast paced, business. It’s not easy to make a buck in this industry and sometimes it feels like it keeps getting harder. GCS exists because we wanted to help carriers. Our years of experience working at a carrier, combined with our understanding of next gen networks, and the insight we had to where the industry was heading, led us to develop a software-based tool set. We first introduced our solution in 2009. Over the last 10 years we have continued to invest in the development of our software, adding features, improving scale and speed, and making user experience better. All of this in pursuit of helping carriers.

We’ve achieved a decent amount of success. We have carriers that include: PTGi, Windstream, iBasis, Bell Canada, and more than 50 other carriers all around the globe. We’ve learned a ton during this time and we have taken those learnings and have refined and improved our software and support to help maximize the value we deliver to our customers. That is our job, that is why we are here. We fundamentally believe that, despite all the challenges interconnect voice imposes on the industry, we can deliver solutions to our customers that meet the challenges of the day and for the foreseeable future. It’s not that we are just good at it, this is who we are and what we do. The majority of us have been in the telecommunications industry and, specifically, in the interconnect voice industry for over 20 years! We remember the 1996 Telecommunications Act. The introduction of VoIP, SBCs, and SIP. We remember the highs and lows of global voice. We know about arbitrage, quality, and next gen networks. We have seen it, lived it, done it.

That real- life experience, and the fact that we grew up in the interconnect voice world means that this is what we know. This is what we do. This, in no small part, is who we are as a company and as a group of people.

We are committed to maximizing the value we deliver for carriers. We are committed to helping carriers achieve their goals, and nothing is going to stop us. Our software continues to get better. Our customers continue to succeed using our platform. Our support improves. Our cloud-based offerings improve. We have a solution that is 10 times better than the one we launched in 2009. In the next 3 years, we expect our solution to be 20 times better. That’s how we are going to maximize value for carriers.

What are your vendors doing? How are they maximizing value continuously?

Andrea Rona