You talk a lot about commoditization in the voice interconnect industry. How does GCS Help carriers deal with it?
Good question mon ami. Commoditization has taken over interconnect voice. Really, how much differentiation can there be in a voice call in today’s market? Maybe if you are calling East Jabip, but if you are calling the U.S., Western Europe, China, Japan, or any of the developed countries, the delivered call is not really differentiated. This isn’t the 1980s where Sprint was touting that you could hear a “pin drop” on their network. Nope, in 2018, there is actually little differentiation amongst voice carriers. The ubiquity of bandwidth coupled with advances in voice technology have formed the foundation to move voice into a true commodity arena. All that was needed was the regulatory/market framework that allowed pricing to be determined by supply and demand. That happened, beginning with the U.S. Telecommunications Act of 1996, and the introduction and adoption of VoIP technology. Today, voice is a commodity like oil, FCOJ, or pork bellies.
How does GCS help?
Well, primarily we help through our Interconnect Command Platform. It’s built to handle all the vagaries of interconnect voice. From one perspective it is a commodity trading platform. It provides carriers the ability to trade voice minutes with other carriers and manage the rating, routing, invoicing, and reporting. It provides carriers with real-time insight into the transactions that are taking place in their interconnect voice business.
Our expertise in the industry and our experience with carriers have allowed us to refine and tune the platform to meet the demands of the market, while adding the critical features and capabilities that make it easier for carriers to operate in the marketplace.
That’s how we help.
‘Til next time my friends…Adios!