It’s amazing. We are always asked, “What’s next?”, from our customers and our partners in the marketplace. We spend every minute of every day working on building new features and capabilities and trying to make sure they scale and help, and no matter what whiz bang feature we are working on, it’s always…”what’s next”?
In our discussions with our customers we get an interesting view into what carriers want in terms of their interconnect voice management system. It shouldn’t come as a surprise to any of them that they pretty much all have the same needs.
The evolution, revolution, or disruptive destruction of the interconnect voice world has happened pretty fast. Today, the speed at which the market operates, the technological capabilities required, and the consolidation that we are undergoing
Thinking of building your own voice interconnect management system? Huh? Really?
So, we’ve all been there. Right? You do your analysis, and you are ready to make your recommendation about the platform to choose, and then all of a sudden
The successful operating of interconnect voice is one of the myriads of complex tasks that telecommunications voice carriers find themselves confronting on a daily basis.
At the end of the day. After all the talk, all the rates, all the contracts, all the sales meetings, all the dinners and drinks, all the routing set up, all the testing...what really matters is the margin carriers make on their interconnect voice.
Ahh..a new year. It’s amazing how this time of year brings a sense of renewed hope and optimism. It’s like our mind plays this trick on us and allows us to lay out goals, some new, some old, and we are able to tap into energy to help us chase these goals. From weight loss to exercise to…whatever.
So, here we are. Heading into the last two weeks of 2017. A year that has seen the continued consolidation in the telecoms marketplace. From the A# Routing & Rating schema in the EU to the spate of mergers in the U.S. It’s been an interesting year.
We’ve all been there, right? Just when we think we have things all locked down and things are running “smoothly” in our interconnect voice operations, we discover there was some underlying, unnoticed problem that is starting to wreak havoc on our network, our margins, our finance, our sales, etc. It’s like a headache that is constantly recurring.
Seems crazy, but I can’t tell you how many times we hear comments that go something like, “Who cares about wholesale voice?”, “Voice doesn’t matter anymore”, or “Why should I care about voice, let alone interconnect voice?”. We get it!
Can you believe we are less than 45 days away from 2018? The second decade of the 20th century is coming to a close. Just think about where we have come from and the technological advances that have been made in the communications industry. From flip phones to BlackBerry, from IM to SMS, from BlackBerry to smart phones, etc.
In interconnect voice, the grind is non-stop. You often hear professional baseball players talk about the grind. They play every day from early February through the end of September. It’s hard competing every day, doing the same things.
Ahh..here it is. The kernel of it all. In interconnect voice, this is the central component. The keystone of the doorway. The root. The nucleus.
LCR, Least Cost Routing, Routing, Dynamic Routing, whatever you want to call it, it’s the core of interconnect voice. It’s where all of the business, operational, network policies, and performance metrics are distilled into the basic/fundamental question that is continuously asked in interconnect voice, that is, “how should I route this call”?