Well, it’s here and it has happened. We knew it was coming, and we knew it was going to change the industry. The intrusion of cloud offerings in everything voice has officially happened. As carriers look to offer applications (of which voice is just one), they are looking at having everything delivered via the cloud, and the clouds that support the underlying applications might not even be theirs! It might be Amazon, Azure, or a dozen other cloud providers.
So, how’s your interconnect voice operations and business going? Are you getting more efficient? Are you increasing revenues and margins? Is your traffic growing? Are you driving costs down? Are you reducing the cost of your interconnect operations? Of course, the real question is, are you optimizing your interconnect voice business?
So, the time is now. You know it, your people know it, heck, even your suppliers and competitors know it. The time is now to make the decision to upgrade your interconnect voice OSS & BSS solution. No more waiting, delaying, procrastinating, or analysis paralysis. Just do it!
So, just got back from the ITW show in Chicago. Chicago is a great town, and the event gives everyone a chance to meet face-to-face with their industry colleagues and do business the old way, rather than in today’s technological interface, but on a human level.
So, it’s time to start thinking about it. You know you need to, but you have been avoiding it. It seems complex, the security issues are concerning, plus you like having control, right? Besides, can it really be better to run your interconnect voice management system in the cloud?
So, by now we all know that the interconnect voice marketplace has become completely commoditized. According to Investopedia, commoditization refers to a process in which goods or services become relatively indistinguishable from competing offerings over time.
Okay, okay. You are probably tired of hearing us preach about how important interconnect voice is to a voice service provider. We know, we know. It’s voice. It’s so…yesterday…heck, it’s yester-century.
Ahh, chaos. It feels like the whole world is moving at such an unprecedented pace that if we look back we will break our necks from the whiplash.
There are things you can start improving now that can have a profound impact. Things like interconnect voice. We’ve been doing interconnect voice for a long time now. It’s what we do. It’s who we are. And, you know what? It’s what helps make voice profitable for all kinds of service providers.
You say you want scale? Well, what do you mean by scale?
Scalability is one of those often promised and yet under delivered “things”. This –ility, much like the others, reliability, usability, extensibility, flexibility, are often crucial components in a solution but often misunderstood, poorly defined, difficult to measure, or some combination of all three. GCS has been focused on scalability since 2011.
At the beginning of every calendar year, every company takes a step back and attempts to view their plans, both tactical and strategic, with a perspective that is more holistic. Here at GCS, we aren’t any different
When it comes to your network voice interconnect business, what is the goal? Is it to improve quality? Is it to increase margins? Is it to increase overall traffic? Is it to increase network yield? Is it to reduce credit risk and cash flow float?
Okay, so, if you’ve visited our website, read any of our literature, received any of our emails, or spoken to any of our sales teams or our customers, you probably know that we are the “Dynamic Routing” guys.
At GCS, we sit in an interesting seat. We see how the industry has evolved and we have been not just front row audience members, but, also active participants. In fact, in a lot of ways, we try to influence the industry to move to a more organized, disciplined and predictable industry. To do that, of course, takes a lot of hard work, such as tools and a heavy dose of technology.
When we launched our first commercial version of the GCS Dynamic Management Solution in 2009, we weren’t sure what to expect. We were simultaneously excited about what we had built, and nervous as to whether the industry need was large enough to warrant the investment we were making. We experienced all the anxieties that new companies encounter as they launch a new product.