GCS is in the business of interconnect voice. We live and breathe this stuff all day, every day (exciting lives we lead, right?). So, rate management/administration is an important part of interconnect voice operations.
Ooh. Okay. This is an interesting topic for me. I have seen repeated instances of it and it kind of makes me scratch my head. The idea behind this is that a carrier that is proficient in interconnect voice offers to perform some, most, or even all of the interconnect voice operations for a carrier and charge them just a “small” per minute or per month management fee.
Oooh..that’s a toughy! We all know where voice has been. Voice used to be a great, highly lucrative business. Today it’s a tough, low-margin, high volume business.
Whoa, now that is an “inside” baseball question! As we all know, or at least, should know by now, the Origination Based Pricing that was enacted by the EU for EU based countries is in full effect.
Nice question. Well, we get lots of carriers asking us lots of questions about specific features that we have, don’t have, or are planning to have. Some are really great questions. Some questions, let’s just say, they are, in a word, “wacky”.
This industry is just full of really smart people. I love getting these questions because it forces me to think about it. It’s actually a tough question to answer specifically.
Boy, are you guys just great at asking questions that stir the mind and challenge the prevailing thinking. We just have the smartest customers.
Holy Schmokes! That’s a big question or questions. I like to pretend I have insight into the future and can predict what’s going to happen, but sheezus…that’s a challenging question.
You guys ask such good questions! So, here at GCS, we think it does or could with minor adjustments, but we haven’t yet found a carrier who wanted to engage with us to explore that fully. SMS shares a lot of similarities to voice.
You know, this is a great question and one that we answer based on both quantitative and qualitative planes. See, quality at the interconnect voice level, is a little different than quality at the subscriber level.
Wha, wha, what? Are you asking me why Big Data is such a Big deal in our ICP solution? That’s a good question and one I probably should have answered a lot sooner!
Okay, that’s an easy one. Which tip should I choose? Should I explain to you how we can help you improve your margins by focusing on network yield? Should we discuss how we can help you manage short duration calling?
Absolutely! You know credit management is one of the key pillars of good interconnect voice business management. Without it, you are looking at some potential risks to your business that could be catastrophic.
Yes, of course GCS helps with fraud management. We have volume alarms on call attempts, margins, and revenue. We can help identify, alarm, and stop repeated dials from call centers.
Huh? You are asking me why I love this industry? Why do I act so excited all the time? Well, the answer shouldn’t surprise you. I have been here with GCS since the beginning and I gotta tell ya, I love it. I love the company, I love the industry, I love our customers and, of course, I love our team.
Ha! Now that is a softball question for me. I could go into a dissertation about the plethora of criteria one needs to consider when evaluating an interconnect voice solution. But I won’t, because I don’t have to do that.
Wow, that’s a really interesting question. Our customers are so smart. Hmmm… minutes vs. attempts view on your network. Which is better? Well, I guess it depends on your perspective.
Wow! That’s a big question. You know, I try not to be in the “pundit” business. I thought the Chicago Cubs would never win the World Series! But, since you asked….
In the inimitable words of Sarah Palin, “You Betcha!”. As cloud based services continue to become the norm across the technology universe, GCS is constantly exploring ways we can meet the permutations of cloud offerings carriers are seeking, including bringing your “own cloud”.
Wow, that is a super smart question! Our customers are way smarter than we are…they ask such good questions! In all honesty, there isn’t a simple answer to this question. Of course, we want to make sure we are satisfying our existing customer needs now, and in the future.